This "book" contains the general information you need to get started. Please take the time to review the information and feel free to contact Distance Learning/Student Technologies at email@example.com or stop by A-212 for assistance.
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5. Privacy and Obtaining Assistance
Safeguarding your login information is the law. To conform with FERPA privacy laws, passwords will not be given over the phone or via email.
Password changes or resets must be made using the password tool. We apologize for any inconvenience this may cause; however, this is done to protect you.
Also, please do not include birthday, social security number, or other personal information when sending email.
The Distance Learning/Student Technologies staff is available to assist with login and password issues. Our office is located in Building A, room 212 (within the Library). Normal office hours are between 9 a.m. and 6 p.m., Monday through Thursday, and Friday between 9 a.m. and 3 p.m.; however, these hours may change based on staffing and College hours of operation.
If you are making a special trip to the campus, please check with the office via email (firstname.lastname@example.org) to ensure that the office will be open at the time you plan to visit. Appointments may be made at other times by request.