Section

  • Student Technologies Orientation

    Welcome! This orientation is designed to give an overview of the technologies you will need to be a successful student at BCC.  Additionally, there are introductions to the services available to you at BCC.

    To complete the orientation, start with the first section, looking at each item in order. Some of you may want to go to the computer help sites; some of you may not need to complete that section.

    This orientation contains downloadable PDF tip sheets, powerpoint presentations, and links to websites as well as several short online "books" addressing specific areas. 

    To view the books, click on the title of the desired topic, then use the left/right arrows or the page titles on the left side of the page to navigate through the material.  Some pages are long - be sure to scroll down through the material.

    The topics included are: Getting Started, Email, Moodle, Self-Service/WebAdvisor, Student Services, and a section on various Microsoft software.


    NOTE:  All links open in a new tab.


    • Latest Information:

      Be sure to check the front page of Moodle for any updated announcements, and please refresh your browser for the most current information. This is especially important during inclement weather, Moodle maintenance windows, or other times when you may need to receive the most current information posted.


       To perform a quick refresh in Chrome, Firefox, or Internet Explorer, click the Refresh icon imageRefresh icon ion your browser's address bar.

      For more information, Indiana University has a quick guide for clearing your web browser's cache, cookies, and history (link opens in a new window).

  • Open allClose all

  • Instructions: Clicking on the section name will show / hide the section.

  • 1
    Topic
    1

    Getting Started
    - Toggle

    • Single Passwords

      BCC has implemented a single-password for all campus-related computer systems (Moodle, email, WebAdvisor, campus computers, and the campus wireless network).  This information superceeds any information concerning passwords you may have received earlier.  Upon learning your BCC username, you may enroll in the password tool which enables you to change your password whenever you desire.  The tool can be accessed from the BCC Student Portal.  More information is located in the Start Here item in this topic.

      Additionally, to conform with security guidelines, passwords must be changed at least every 90 days.


    • Student Technologies - Quick Start Guide File

      This file contains a quick overview of the information you will need to know to be a successful student at BCC.  NOTE:  This guide is not intended to be a stand-alone document, but a quick reference to the material contained within the orientation.  (version 9)

    • Start Here Book

      This "book" contains the general information you need to get started.  Please take the time to review the information and feel free to contact Distance Learning/Student Technologies at brunsdl@brunswickcc.edu or stop by A-212 for assistance.

      Click on the Start Here link above to begin.  Navigation and printing information for this document will be found on the first page.

    • Finding your Student ID Number on Your DolphinCard File

      NOTES:  

      • Your student ID number is NOT your social security number. 
      • The letter A may not appear at the left and right of the number sequence on the back of newer DolphinCards.

    • Start of the Semester FAQs Page

      Answers to many of the most common questions at the beginning of the semester can be found in this document.

  • 2
    Topic
    2

    Access to BCC sites via the Student Portal
    - Toggle

    • The BCC Student Portal provides links to WebAdvisor, Moodle, student Email, and the Password Tool.

      Additionally, this page includes announcements will be posted on this page when an upcoming event or action affects users of these websites.  Topics for these notices include password change reminders, scheduled maintenance, etc.

  • 3
    Topic
    3

    Campus Computers, Wireless Access, and Flash Drives - Tablets, Smart Phones, and Chromebooks
    - Toggle

    • Important note concerning tablets (including iPads), phones, and Chromebooks

      If you plan to use a smart phone, tablet, Chrome Book or MAC, please note that you will not be able to do many of the required assignments in various courses.  You can use a computer in the BCC Media Center or ACE center. 

      Smart phones, in particular, should not be used as your primary method of accessing your course materials (Moodle or other websites).
  • 4
    Topic
    4

    MACs, Apple Products, and Google Docs
    - Toggle

  • 5
    Topic
    5

    Student Email
    - Toggle


    • NOTE:  BCC's Student Email is hosted by Gmail.


      • There are also links in the BCC Sites menu on Moodle or on the MyBCC/Student Portal page

      • You will need to enter your full email address:  username@student.brunswickcc.edu

      • The password is the one established using the BCC Password tool and is the same as the one used for Moodle, WebAdvisor, campus computers, and wireless network.

      If you have a personal gmail account, the directions to use multiple accounts is on this webpage
  • 6
    Topic
    6

    Moodle
    - Toggle

    • Using the Drag/Drop Feature to Submit Assignments File

      Moodle will let you drag documents into assignments.  This document will show you how.  NOTE:  This feature will not work in Internet Explorer, and in some versions, uploading files does not work properly.  If you experience problems, please use either Firefox or Chrome.  Links to download these browsers are located on the front page of Moodle.

  • 8
    Topic
    8

    Self-Service
    - Toggle

    Self-Service  can be accessed by going to the BCC homepage, clicking on MyBCC, then clicking on the Self-Service link.  

    There is a short tutorial for Self-Service available on the BCC website .  

    You may either click on the links above or below to access the  website and tutorials.  Both links open in new windows.

    Tutorials:   http://www.brunswickcc.edu/web/wpc/uploads/2018/12/User-Guide-Sprng-2019.pdf?x30255

    Self-Service:  https://ss.brunswickcc.edu/Student/ 





    • 9
      Topic
      9

      MS-Word, PowerPoint, Excel
      - Toggle

      • The following link goes to Microsoft's tutorial page for its Office products, Word, Excel, PowerPoint, etc. You may access these materials without having an additional login/password. BCC campus computers have MS-Office 2016 loaded on them. The site also has training materials for earlier versions of Office in case you are using those programs at home.

      • Microsoft's Tutorials page URL

        This page has information for Microsoft Office.  Be sure to select the tutorials for the version of Office you have.

      • Microsoft Office 2016 Quick Start Guides URL

        This page has links to quick start guides for Word, Powerpoint, Excel, and other portions of the MS-Office suite.

    • 10
      Topic
      10

      Consumer Information and Student Complaints
      - Toggle

      • Licensure Disclosure

        Certain BCC academic programs prepare students to sit for applicable licensure and/or certifications in North Carolina. In order to comply with U.S. Department of Education regulations regarding distance education and professional licensure, BCC is required to make the following disclosure with respect to professional licensure or certification outside the state of North Carolina.  BCC cannot confirm whether a particular program meets requirements for professional licensure or certification outside the state of North Carolina.  Please contact applicable licensure or certifying boards in the target state you would be interested in before beginning the academic program in order to determine whether the program meets the requirements for that state.  It is the student’s responsibility to confirm program eligibility for licensure/certification in any state outside of North Carolina.


      • Student Grievance Procedure for In-State and Out-of-State Students

        Brunswick Community College's Student Grievance Procedure can be found in the BCC Catalog and Student Handbook, beginning on page 155.  This procedure applies to all students regardless of their location.


        Additionally for out-of-state students only: If the complaint cannot be resolved after exhausting the institution's grievance procedure, the individual may file a complaint with North Carolina State Education Assistance Authority at the following address SARA North Carolina Director, NCSEAA, PO Box 14103, Research Triangle Park, NC 27709 or via email at complaint@saranc.org.  For more information, visit the NCSEAA Complaint Information website.



        Student Complaint Information by State and Agency (listing provided by SHEEO.org)

      • Grievance Form and Information File

        BCC has a student grievance procedure posted in the BCC Catalog and on the website.  For your convenience, a copy of the grievance form is available here.

    • 11
      Topic
      11

      Additional Costs and Requirements Associated with Online Courses
      - Toggle

      • If you are taking an online course, please read the following information concerning additional fees and requirements students may encounter. 



        Distance Learning/Identification Fee:  BCC does not charge a separate distance learning/identification fee to students. 



        Test Proctor Costs - BCC students taking BCC courses and testing at the BCC campus:  BCC does not charge its students a fee for proctoring tests associated with BCC courses. 



        Test Proctor Costs - BCC students taking BCC courses and testing at another location:  If a student must take a proctored exam and wishes to test at a non-BCC site, the the student is responsible for finding an acceptable testing site and obtaining approval from their instructor.  Additionally, any fees charged by the remote proctoring site is the responsibility of the student and these costs vary based upon the students' chosen proctoring sites' practices. 



        Additional Supplies Required:  Some assignments require students to have a microphone and/or webcam to complete.  Most laptops come with these pre-installed, but if your computer does not have them pre-installed, webcams and microphones are available at most office supply stores and others that carry computers and/or computer supplies.  A webcam and microphone are required for tests that require the use of Respondus Monitor.  (NOTE:  If you are using a webcam, check that it has an integrated microphone before purchasing one separately.)



        Test Proctor Costs for non-BCC courses:  Persons taking courses from other colleges may incur an exam proctoring fee.  Contact the Academic Center for Excellence (ACE) for more information.